Fast Forward Language Institute

Agora que terminou o seu curso, agradecemos o preenchimento deste inquérito no sentido de melhorarmos, continuamente, o nosso serviço.

Classifique os seguintes tópicos com: Mau, Fraco, Razoável, Bom e Muito Bom.

We would apreciate if you spend a few minutes of your time to give your opinion about your course at Fast Forward, so we can improve our services in the future.

Rate the following topics with: Very Poor, Poor, Fair, Good e Very Good

Porto

Interesse turístico ou cultural/ Touristic or cultural interest

Very Good

Good

Fair

Poor

Very Poor

Transportes

Very Good

Good

Fair

Poor

Very Poor

Gostaria de comentar ou acrescentar algo sobre este tópico?/ Would you like to comment or add something about this topic?

Escola/ School

Instalações/ Facilities

Very Good

Good

Fair

Poor

Very Poor

Localização na cidade/ City Location

Very Good

Good

Fair

Poor

Very Poor

Serviço de internet/ Internet

Very Good

Good

Fair

Poor

Very Poor

Recepção no 1º dia/ Welcoming day

Very Good

Good

Fair

Poor

Very Poor

Resposta a problemas, dúvidas/ Answer to your questions

Very Good

Good

Fair

Poor

Very Poor

Relacionamento com a equipa Fast Forward/ Relationship with the Fast Forward Team

Very Good

Good

Fair

Poor

Very Poor

Gostaria de comentar ou acrescentar algo sobre este tópico?/ Would you like to comment or add something about this topic?

Curso/ Language Course

Horário/ Timetable

Very Good

Good

Fair

Poor

Very Poor

Estruturação do curso/ Course structure

Very Good

Good

Fair

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Very Poor

Manual/ Book

Very Good

Good

Fair

Poor

Very Poor

Material didáctico/ Educational materials

Very Good

Good

Fair

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Very Poor

Adaptação a situações reais/ Adaptation to real situations

Very Good

Good

Fair

Poor

Very Poor

Temas/ Topics

Very Good

Good

Fair

Poor

Very Poor

Organização das aulas/ Class management

Very Good

Good

Fair

Poor

Very Poor

Gostaria de comentar ou acrescentar algo sobre este tópico?/ Would you like to comment or add something about this topic?

Nome do Professor/ Teacher's Name

Exposição dos temas/ Theme presentation

Very Good

Good

Fair

Poor

Very Poor

Explicação de conteúdos/ Topics and grammar presentation

Very Good

Good

Fair

Poor

Very Poor

Capacidade de motivar os alunos/ Ability to motivate students

Very Good

Good

Fair

Poor

Very Poor

Esclarecimentos de dúvidas/ Answering questions

Very Good

Good

Fair

Poor

Very Poor

Gostaria de comentar ou acrescentar algo sobre este tópico?/ Would you like to comment or add something about this topic?

Família/ Host Family

Nome da família/ Family name

Casa/ Homestay

Very Good

Good

Fair

Poor

Very Poor

Quarto/ Room

Very Good

Good

Fair

Poor

Very Poor

Pequeno-almoço/ Breakfast

Very Good

Good

Fair

Poor

Very Poor

Tratamento de toalhas e de lençóis/ Laundry service

Very Good

Good

Fair

Poor

Very Poor

Distância até à escola/ Distance to school

Very Good

Good

Fair

Poor

Very Poor

Serviço de transportes casa-escola/ Transports

Very Good

Good

Fair

Poor

Very Poor

Recepção da família/ Welcoming day

Very Good

Good

Fair

Poor

Very Poor

Acompanhamento da família/ Family support

Very Good

Good

Fair

Poor

Very Poor

Resposta a dúvidas ou problemas/ Answer your questions

Very Good

Good

Fair

Poor

Very Poor

Gostaria de comentar ou acrescentar algo sobre este tópico?/ Would you like to comment or add something about this topic?

Atividades Extra-Curriculares/ Extra-Curricular Activities

Qual a actividade que mais gostou?/ Which activity did you enjoy the most?

Qual foi a actividade que menos gostou?/ What was the activity you liked least?

Gostaria de comentar ou acrescentar algo sobre este tópico?/ Would you like to comment or add something about this topic?

Opinião Final/ Final Opinion

Satisfação Final/ Overall rating

Muito satisfeito/ Very satisfied

Satisfeito/ Satisfied

Parcialmente satisfeito/ Parcially satisfied

Pouco satisfeito/ Not very satisfied

Insatisfeito/ Dissatisfied

Pontos Fortes/ Strengths

Aspectos a melhorar/ Aspects for improvement

Porto

Escola/ School

Curso/ Language Course

Família/ Ho﻿st Family

Atividades Extra-Curriculares/ Extra-Curricular Activities

Opinião Final/ Final Opinion

Obrigada pela sua participação neste questionário. Valorizamos a sua opinião. / Thank you for your participation in our survey. We value your opinion.

Família/ Host Family